Nelson Lucena is a dynamic leader in business transformation and organizational change management, with a career that spans multiple industries and continents. Currently, he serves as the Head of Operations for the Asia-Pacific region at Chubb in Singapore.

His professional journey includes significant roles such as Executive Regional Director at AON, Head of Operations and Transformation for Mercer in Asia, Chief Operating Officer at both Marsh and Willis Towers Watson, Senior Manager for the Consumer Business at HSBC, and Lean Black Belt at Caterpillar.

Beyond his corporate achievements, Nelson has shared his expertise as an instructor in foreign trade, supply chain, and process management. He holds a degree in International Trade and postgraduate certificates in Supply Chain and Finance. Fluent in English and proficient in Spanish, Nelson brings a global perspective to his work.